|
|
|
|
| |
|
 |
|
|
| Shopping |
Ordering |
|
|
|
| Special Services |
|
|
| Delivery & Returns |
About Us |
|
|
|
|
| |
|
|
Browse The Store 
You can shop by category by clicking on the link “Browse Products ”, or by clicking on the left under “Browse The Store
”. On clicking the category name, you will be presented with all the products from that group. If you cannot find a particular
product for a category, simply email us and we will do our best to try to stock the product for you.
Searching For Products
Type a product name or number into the search area. You will then see a list of products relating to your query. Click on any of the
links to see more details about that item and/or place the item in your basket. To bring up a wider range or results, try limiting your
search to one word. If you cannot find a particular product using the search box, simply email us and we will
try to stock the product for you.
Recommend to a Friend
You can recommend any of our products to your friends by clicking on the 'Email a Friend' link on the product pages. In the window that
appears, you can provide your name, email and friend's name and email. Type any message for your friend and click "Recommend". We'll
gladly send your message with a link to that recommended page to your friend.
Methods Of Payment
We accept Visa, Mastercard, eCheck and everything that Paypal accepts.
Place An Order
Placing an order is simple. Simply navigate our site to the products you want and when you've chosen the item, click the 'Add to Cart'
button. You'll then be forwarded to your shopping cart page where you can either checkout immediately or continue shopping.
Edit My Order
If you wish to edit or change your order after it has been placed, simply send us an email explaining what you
wish to change. If your order has already been processed, you will not be able to modify or change your order.
Cancel My Order
If you wish to cancel your order after it has been placed, simply send us an email, including all relevant details, asking us to cancel
your order. If your order has already been processed, you will not be able to cancel your order, however, you may return the item for a
refund.
Money Back Guarantee
We are proud of the quality of our products and highest possible level of service, and we strive to make sure you are completely satisfied.
We guarantee every product that we sell will always be of the best possible quality.
If for any reason you are unhappy with your purchase, you may cancel your order with us and return the goods. Your request to cancel
must be made in writing (e-mail) within 14 working days from the day after delivery. You are required throughout the period prior to the
return to retain the goods and take reasonable care of them. If you wish to return an item, please contact us by e-mail so we can arrange
the return. We will issue a full refund on the price paid for the item within 30 days of cancellation.
You may be liable for any shipping costs if the item is returned or exchanged due to reasons other than received damage. You can always
return items if they are defective.
Coupon Redemption
If you have a coupon, you can redeem it on the last page of the checkout process. Simply enter the coupon number and hit "Submit". You
will see the coupon deducted from your total amount.
Delivery
For items that are in stock, we aim to have them dispatched within 24 hours! All orders are packaged with great care to ensure safe
delivery and are delivered. Delivery is calcuated by weight and delivery costs will be shown after you add an item to your cart.
International Shipping
We do not offer international shipping. Only US and Canada at this time.
Return And Exchanges
When you order from us, we want you to be free from worry, so we extend to you our no-risk guarantee of satisfaction. If you are not satisfied with your purchase for any reason, simply return it in its original condition within 30 days for a replacement or full refund.
Privacy Policy
We value your privacy. We do not sell or share any transactional information, including your name, address or phone number. All payment transactions are secure and encrypted as to protect your credit card information.
Security
Your online credit card transactions are completely secure. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information.
|
|
|
|
